Terms of Service

1. Agreement to these Terms

These Terms of Service ("Terms") form a binding agreement between you and Qanterion LLC, a Wyoming limited liability company located at 2-98 E Brundage St, Sheridan, WY 82801, United States ("Qanterion," "we," "us" or "our"). They govern your use of qanterion.com (the "Site") and your purchase and use of our digital products and free samples (the "Products," and together with the Site, the "Services").

By using the Services, downloading a free sample, or completing a purchase, you agree to these Terms, our Privacy Policy, Refund Policy, Delivery Policy and Risk Disclaimer, each of which is part of these Terms. If you do not agree, do not use the Services.

2. Educational purpose — no investment advice

All Products, content, samples, emails, WhatsApp messages and other communications from Qanterion are provided for general educational and informational purposes only. Nothing we provide is investment, financial, tax or legal advice, or a recommendation, solicitation or offer to buy, sell or hold any security, futures contract, option, currency, cryptocurrency or other financial instrument.

We are not registered as an investment adviser, broker-dealer, futures commission merchant, introducing broker, commodity trading advisor or commodity pool operator with any regulator. We do not provide individualized advice, manage accounts or provide trade signals. You are solely responsible for your own trading and investment decisions and their results.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. By using the Services, you confirm that you meet these requirements and that you are not prohibited from receiving the Services under U.S. law, including U.S. sanctions laws.

4. Our Products

• The Candlestick Pattern Playbook is a digital e-book in PDF format, delivered by email download link.

We describe our Products as accurately as we can. Charts, screenshots and illustrations on the Site are examples for education; they do not represent actual trades or results. We may update, improve or change the content and features of our Products over time.

5. Orders, pricing and payment

• Prices. Prices are shown in U.S. dollars and are one-time payments unless clearly stated otherwise. We may change prices at any time, but changes do not affect orders already paid.
• Checkout and merchant of record. Orders are processed through Waffo Pancake. Waffo.com Limited acts as our online reseller and merchant of record for your purchase, and its buyer terms also apply at checkout. Your card statement will show Waffo rather than Qanterion. We do not receive or store your full card details.
• Taxes and fees. Applicable sales taxes and VAT are calculated and collected by the merchant of record at checkout. You are responsible for any currency conversion or bank fees charged by your card issuer.
• Order acceptance. Your order is accepted when payment is confirmed. We may refuse or cancel an order, with a full refund, if we suspect fraud, if a product was listed at an obviously incorrect price, or if we are unable to deliver it.

6. Delivery

We deliver Products electronically within 24 hours after payment is confirmed, as described in our Delivery Policy. You are responsible for providing a correct email address. Nothing is shipped physically.

7. Your license

When you purchase a Product, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to access and use it for your own private, non-commercial education, subject to these Terms. All rights not expressly granted are reserved. You may not:

• copy, share, resell, sublicense, publish, upload, post or distribute the PDF or any part of it, except printing one copy for your own use;
• remove copyright notices or watermarks;
• use the Products to provide signals, advice, courses or other paid services to others, or to create a competing product.

If you breach this section, we may revoke your license and access without refund, in addition to any other remedies available to us.

8. Updates and new editions

We may correct or improve the Playbook from time to time. If we release a revised version of the edition you bought, we will email it to you at no extra cost. A substantially new edition may be offered separately.

9. Free samples

Free samples, such as Chapter 1 of the Playbook, are offered at our discretion and may be changed or withdrawn at any time. No payment or personal information is required to download them. The license restrictions in Section 7 apply to samples.

10. Refunds

Refunds are governed by our Refund Policy. If you have a problem with your order, please contact us before disputing a charge with your bank — we can usually resolve issues quickly.

11. Acceptable use of the Site

You agree not to: use the Services for any unlawful purpose; attempt to gain unauthorized access to the Site or our systems; interfere with the Site's operation or security; use bots or scrapers to collect content; submit false information or impersonate anyone.

12. Intellectual property

The Site, the Products and all related text, graphics, charts, code, logos and trademarks are owned by Qanterion LLC or its licensors and are protected by copyright, trademark and other laws. "Qanterion" and our logo are our trademarks.

Copyright complaints. If you believe content on the Site infringes your copyright, send a notice to [email protected] including: your contact details; identification of the copyrighted work; identification of the allegedly infringing material and where it appears; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature.

13. Electronic communications

By using the Services, you consent to receive communications from us electronically, including by email and, if you contact us there, WhatsApp. You agree that all agreements, notices, disclosures and other communications we provide electronically satisfy any legal requirement that they be in writing. Marketing messages are sent only with your consent, and you may opt out at any time.

14. Feedback

If you send us suggestions or feedback about the Services, you allow us to use them without restriction or compensation to you.

15. Third-party services

The Services rely on and link to third-party services, including WhatsApp and our payment provider. Your use of those services is governed by their own terms. We are not responsible for third-party services, content or practices.

16. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY PATTERN OR CONTENT IS ACCURATE, COMPLETE OR TIMELY, THAT IT WILL LEAD TO ANY PARTICULAR TRADING RESULT, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, Qanterion LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY TRADING OR INVESTMENT LOSSES, LOST PROFITS, LOST REVENUE OR LOST DATA, ARISING OUT OF OR RELATED TO THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

18. Indemnification

You agree to indemnify and hold harmless Qanterion LLC and its members, managers, employees and contractors from any claims, losses, liabilities and expenses (including reasonable attorneys' fees) arising from your use of the Services, your trading or investment decisions, or your breach of these Terms.

19. Disputes and governing law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. Before filing any claim, you agree to contact us at [email protected] with a description of the dispute and try to resolve it informally for at least 30 days. Either party may bring an individual claim in small claims court where it qualifies. Otherwise, any dispute will be brought exclusively in the state or federal courts located in Wyoming, and both parties consent to their jurisdiction and venue. Nothing in these Terms limits any non-waivable rights you have under the consumer protection laws of your state.

20. Termination

We may suspend or end your access to the Services if you breach these Terms or if required by law. Sections that by their nature should survive termination — including Sections 2, 7, 12 and 16 through 22 — will survive.

21. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on this page and change the "Last updated" date. The Terms in effect when you made a purchase apply to that purchase. Your continued use of the Services after changes take effect means you accept the updated Terms.

22. General terms

• Entire agreement. These Terms and the policies they reference are the entire agreement between you and us about the Services.
• Severability. If any provision is found unenforceable, the rest of the Terms remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including third-party platform outages.
• Notices. We may send notices to the email address associated with your order. You may send notices to the contact details below.

23. Contact